About Mash Care
We connect families with verified, trustworthy professionals across childcare, education, and senior support. Finding the high-quality assistance you need, from babysitters and tutors to aged care workers, is simple, secure, and available with just one click.
Our Mission and Vision
At Mash Care, our mission is simple: to build a supportive care platform that fosters trusted carer connections. As a result, we create meaningful relationships between carers, tutors, and families. We envision a future where:
- Every family in Australia can easily find reliable carers or tutors without stress.
- Carer and tutor workers are respected, fairly treated and fairly compensated for their work.
- Safe, ethical care services and quality educational support are accessible to all, regardless of background or budget.
We call this the Mash Care philosophy: care built on trust, respect, affordability, and community.
How Mash Care Got Started
We have recognised two major industry gaps:
- Unsupported clients: far too many families felt uneasy about safety, reliability, or consistency in care and tutoring services.
- Unvalued care workers: many carers and tutors experienced poor pay, little support, and no real recognition for their dedication.
We believe that these problems shouldn’t be accepted as normal. So we created Mash Care: a platform grounded in respect, safety, and accessibility for everyone involved.
Core Values at Mash Care
Trust & Safety First
We prioritise screening, verification, and careful matching so families can feel secure with every carer or tutor.
Respect for Carers & Tutors
Quality shouldn’t come at an unreachable cost. We aim to keep our services budget-conscious for Australian families.
Community & Support
Mash Care isn’t just a marketplace; it’s a caring community built on empathy, support, and shared responsibility.
Quality Over Quantity
We believe in making meaningful matches: carers and tutors who really fit the family’s needs, not just filling slots.
Ethical Care Services
Integrity, honesty, and ethical standards guide how we operate without limitations or hesitation.
For Workers
A fair platform where your work is valued.
Access job opportunities across Melbourne for just $10/month
With your worker subscription, you can:
- Create a professional profile (experience, rates, skills, qualifications, availability)
- Create a professional profile (experience, rates, skills, qualifications, availability)
- Connect directly with clients – no middleman
- Pay zero commissions – you keep everything you earn
Whether you’re a babysitter, tutor, support worker or aged-care provider, Mash Care helps you build meaningful relationships with local families.
For Families & Parents
Access the best care and support across Melbourne for just $10/month
- Browse profiles for babysitters, support workers, aged-care workers, disability support, tutors and more.
- Post unlimited job ads and let workers apply to you.
- Compare rates, experience, qualifications and reviews.
- Build your own trusted “care team” for ongoing support.
- Enjoy full flexibility—- o lock-in contracts.
Mash Care: Fairer Care for Everyone
We built Mash Care on the belief that support should be safe, simple, and fair for both families and carers. We cut out the excessive commissions and confusing fees that inflate costs and reduce worker earnings.
Simple PricingJust a $10/month subscription for clients, with zero platform markups.
100% EarningsCarers keep 100% of their rates because clients pay them directly.
Total ConfidenceEvery professional is independently verified (police checks, WWCC, ID).
Safety-First DesignClear systems for risk flagging, incident reporting, and review moderation.
We offer a modern, easy-to-use platform with fast support, making quality care affordable and accessible to all.
What Are the Gaps in the Industry?
The broader Australian care and tutoring sector currently faces serious challenges.
For example:
The early-childhood education and care (ECEC) sector alone is estimated to need about 21,000 more qualified professionals to meet current demand.
Even though there are thousands of students training for care roles, many centres report a shortfall. Families are often on waitlists or forced into limited options.
Some care centres have even capped enrolments, meaning many families have limited or no access to quality care purely because of staffing shortages.
This shortage doesn’t just affect numbers but also affects lives more than you think. Families are left scrambling. Children miss out. Carers and tutors are burned out, underpaid, or quitting entirely. That’s where Mash Care steps in to provide a remedy to unsupported clients and a solution for unvalued care workers.
How Mash Care Can Help You
Trusted Matching
We carefully verify carers and tutors, helping you connect with professionals you can trust, whether for childcare, after-school tutoring, or special support.
Affordable Access
We aim to keep our platform accessible to a wide range of families. Because everyone deserves quality care and tutoring, not just those who can pay a premium.
Recognition & Fair Treatment for Workers
Carers and tutors on Mash Care are treated with respect, offered transparent rates, and supported. As a result, they can deliver the best work.
Supportive Community Environment
Whether you’re a parent seeking help or a tutor/carer seeking valued work, with Mash Care, you become part of a community that cares.
Flexibility & Choice
Choose carers or tutors that suit your schedule, your family’s needs, and your child’s personality. We value variety and choice.
Ethical Service Standards
Safety, respect, and quality are non-negotiable. Mash Care holds itself to high ethical standards, always putting your family’s well-being first.
Our Promise to You
At Mash Care, we promise to keep working tirelessly to bridge the gaps in the Australian care and tutoring industries. Our aim is to make a real difference for families who need support and for carers and tutors who seek respect and fair opportunity.
When you join Mash Care, you’re not just using a service; you’re joining a community committed to building better, more caring connections for everyone.
